Withdraw consent
The Digital Personal Data Protection Act, 2023 gives you the right to withdraw consent as easily as you gave it. This page is the direct route the Privacy Policy promises. It also covers your other data rights and how to delete your account, because most requests are one of those three.
What you can withdraw
| Consent | Where to change it | What happens |
|---|---|---|
| Personalised advertising | In the Game: Settings → Privacy → Ad preferences | Advertising continues, non-personalised. Nothing else changes. |
| Marketing emails | The unsubscribe link in any email, or write to us | You stop receiving them. Messages about your account and the service still arrive. |
| Optional analytics | In the Game: the Privacy Settings screen | Your play is no longer included in optional measurement. The telemetry multiplayer needs continues, because the Game cannot run without it. |
| Everything, including the account | Delete your account — see below | Your account and its data are erased, apart from the records we must keep by law. |
Withdrawing consent does not affect processing that happened before you withdrew it, and does not affect processing we carry out on a basis other than consent — running the Game and your account, keeping it secure, and meeting legal obligations. Section 3 of the Privacy Policy lists those bases.
By email
If you would rather write, or the Game is not to hand, send your request to privacy@foodogeki.com with your player ID (Settings → Account → Player ID) and which consent you are withdrawing. We answer data rights requests within 30 days. Where we need to confirm that a request comes from the account holder, we ask for something only the account holder would know, such as a recent match or purchase. We never ask for your password.
Your other data rights
Subject to where you live, you may also ask us to:
- Access — tell you what personal data we hold about you and give you a copy
- Correct — fix data that is inaccurate or incomplete
- Erase — delete your data (see below)
- Restrict or object — stop a particular use of your data
- Port — give you your data in a machine-readable form
- Nominate — name another person to exercise these rights for you in the event of your death or incapacity, under Section 14 of the DPDP Act
Write to privacy@foodogeki.com for any of them. Parents and guardians may write on behalf of a child, to review, correct or delete the child’s data or to withdraw consent given for them.
Delete your account and your data
You can delete your account yourself, at any time, from the Settings screen inside the Game. Or write to privacy@foodogeki.com with your player ID, and we do it for you within 30 days.
What deletion does:
- Your account, progress, card collection, in-game currency and any purchased Virtual Items are erased and cannot be restored. Virtual Items have no monetary value and are not refunded on deletion.
- Purchase and tax records are kept for 8 years, as Indian law requires. Moderation and safety records, and server logs, are kept for 12 months.
- Advertising data held by Google and by mediation partners is under their own retention schedules. Resetting your advertising identifier in your device settings severs the link between your device and that data.
If you are not satisfied
Raise it with our data protection contact or Grievance Officer — see Grievance Redressal. In India you may then complain to the Data Protection Board of India; in the EEA or UK, to your national supervisory authority or the Information Commissioner’s Office.